Shipping and Returns
We are delighted that you have chosen our website to purchase our exclusive posters. To ensure a smooth shopping experience,
Please find below important information regarding shipping and returns:
Shipments:
- All orders are handled with the greatest care and shipped as quickly as possible.
- Shipping costs are calculated at the time of ordering and may vary depending on destination.
- You will receive a shipping confirmation email with a tracking number as soon as your order leaves our creation workshop.
Returns:
- We are determined to guarantee your complete satisfaction. If for any reason you are unhappy with your purchase,
Please contact us within 14 days of receiving your order. - Returned posters must be in their original condition, undamaged and unused.
- Return costs are the responsibility of the customer, except in the event of an error on our part.
How to proceed :
- Contact our customer service at gr@geoffroyrenard.com to inform of the return.
- Pack the poster carefully in its original packaging.
- Ship the poster to the address we will provide.
We are committed to promptly processing returns and refunding your purchase in accordance with our policies.
We thank you for your trust and hope that your shopping experience with our website will be a pleasant one.